Terms of service

Terms of Service
Effective Date: October 2025
Website: www.browngirlkreations.co.za
Company: Brown Girl Kreations (Pty) Ltd
Email: info@browngirlkreations.co.za
Location: Cape Town, South Africa

Overview
Welcome to Brown Girl Kreations. By accessing or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree with these terms, please do not use our website or services.
Online Store Terms
By using this site, you confirm that you are at least the age of majority in your province or have permission from a parent or guardian to use this website.
You may not use our products for any unlawful or unauthorised purpose.
Accuracy of Information
We strive to ensure that all product descriptions, images, and pricing are accurate. However, occasional errors may occur.
Brown Girl Kreations reserves the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice.
Products and Availability
All products are subject to availability.
We reserve the right to discontinue any item at any time.
Prices for our products are subject to change without notice.
Orders and Payments
Orders are confirmed once full payment has been received.
We accept payments through secure gateways such as PayFast.
Brown Girl Kreations reserves the right to refuse or cancel any order suspected of fraud or unauthorised activity.
Shipping and Delivery
Orders are processed within 24 hours and typically delivered within 2–3 working days across South Africa.
Delivery times are estimates and may vary due to factors beyond our control.
Full details are available in our Shipping Policy.
Returns and Exchanges
If you are not satisfied with your purchase, you may request a return or exchange within 7 days of receiving your order.
Returned items must be unworn, unwashed, and in original packaging.
Full details are provided in our Returns Policy.
Intellectual Property
All content on this website — including logos, text, images, graphics, and designs — is the property of Brown Girl Kreations (Pty) Ltd and may not be copied, reproduced, or distributed without written permission.
User Comments and Feedback
By submitting comments, suggestions, or reviews, you agree that we may use, reproduce, and publish them without restriction.
We are under no obligation to respond to or maintain any comment in confidence.
Third-Party Services
Our store may include links or integrations with third-party tools or websites (such as courier or payment providers).
We are not responsible for any third-party content, actions, or privacy practices.
Personal Information
Your submission of personal information through the website is governed by our Privacy Policy.
Errors, Inaccuracies, and Omissions
Occasionally, information on our site may contain typographical errors or omissions related to pricing, product descriptions, or promotions.
We reserve the right to correct such errors and cancel or update orders accordingly.
Limitation of Liability
Brown Girl Kreations will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
Indemnification
You agree to indemnify and hold harmless Brown Girl Kreations (Pty) Ltd and its employees, affiliates, and suppliers from any claim or demand resulting from your breach of these Terms of Service.
Governing Law
These Terms of Service are governed by the laws of the Republic of South Africa.
Any disputes shall be resolved in the appropriate South African courts.
Changes to Terms of Service
We reserve the right to update or modify these Terms of Service at any time without prior notice.
The most current version will always be available on our website.
Contact Information
For questions about these Terms of Service, please contact us at:
📩 info@browngirlkreations.co.za
📍 Cape Town, South Africa

Terms of service

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